Cloud and Infrastructure

Cloud and Infrastructure Offerings

Our Approach:

iWorks leverages industry standards including ITIL and Information Technology Service Management (ITSM) and vendor best practices from Amazon Web Services (AWS), Microsoft, and VMWare to deliver cloud and infrastructure services. We work with you to successfully deliver your day-to-day IT operations while helping you implement your digital transformation initiatives and navigate the ever-changing cloud landscape.


  • Architecture Analysis and Design
  • ITSM
  • Service Desk
  • Access Management
  • Asset Management
  • License Management
  • Configuration Management
  • Resource Provisioning
  • Release and Patch Management
  • Network, Server, and Application Monitoring
  • Backup and Disaster Recovery
  • Security Management
  • Problem / Incident Management
  • Cloud Manual and Automated Provisioning
  • Cloud Migration
  • Cloud Operations and Management
  • Cloud Monitoring
  • Service Level Management


  • Processes:

    We developed iWorks Cloud Accelerators for Application Migration (iCAAM) to deliver faster and more cost-effective application migration to the cloud. iCAAM includes a readiness assessment framework, agile migration methodology, and migration tools/accelerators. We are an ISO 20000-1:2011, ISO 27001:2013, and ISO 9001:2015 certified company. Click here to learn more.

  • Technology:

    The iWorks Solution Lab allows our team to continually evaluate and work with new and relevant cloud and infrastructure technologies including AWS, Microsoft Azure, Google Cloud, and Dynatrace application monitoring. Click here to learn more.

  • People:

    Our team brings experience and expertise covering a wide range of cloud and infrastructure best practices and technologies, from ITIL and ITSM to AWS, Azure, and Google Cloud. Our team members are certified in Lean Six Sigma and cloud technologies, including AWS and Google.

Client Testimonial

“[iWorks’] Cloud approach allowed multiple users to review and validate requirements without incurring TDY costs.”

— LPDS Client